Harmonie Mediation B.V.: Transforming Workplace Conflicts Into Opportunities

We’re dedicated to helping professionals across the Netherlands develop practical conflict resolution and mediation skills that create lasting workplace harmony.

15+ Years Experience

2,400+ Professionals Trained

200+ Organizations Served

92% Recommend Us

Professionele mediatie sessie in een modern kantoor

Onze Missie

How We Got Here

Harmonie Mediation B.V. started because we saw a real gap. Companies were losing talented people, productivity was suffering, and conflicts were escalating. We realized that with proper training and support, these situations could be prevented.

Back in 2009, we weren’t sure if organizations would invest in conflict resolution training. But we’d seen too many workplace disputes spiral unnecessarily. Teams weren’t equipped with the right tools to handle disagreements constructively. People didn’t understand their own conflict styles, let alone how to navigate others’ perspectives.

We started small—working with a handful of companies in Amsterdam and Utrecht. We developed training programs grounded in practical experience, not just theory. Every module we created came from real workplace situations we’d witnessed or helped resolve.

What surprised us was how quickly things shifted. Once people learned mediation fundamentals and conflict resolution strategies, they didn’t just become better communicators. They became more confident, more empathetic, more capable of handling tension with maturity. Teams that were fractured started functioning again.

Trainer leidt workshop over conflictresolutie

Hoe We Werken

Our Proven Framework

We’ve refined our approach over thousands of interactions. Each program combines assessment, skill-building, and real-world application.

Diagnose Current Patterns

We don’t assume we know your workplace challenges. We conduct thorough assessments to understand existing conflict dynamics, communication breakdowns, and organizational culture. This foundation guides everything that follows.

Build Core Competencies

Participants develop essential skills: active listening, emotional intelligence, negotiation techniques, and mediation frameworks. We don’t lecture—we use role-plays, case studies, and interactive exercises that mirror real workplace scenarios.

Practice Under Guidance

Professionals apply new skills in facilitated practice sessions. We provide immediate feedback and coaching. It’s one thing to understand conflict resolution theory—it’s different when you’re actually mediating between two frustrated colleagues.

Sustain Long-Term Change

We offer follow-up sessions, peer learning groups, and ongoing resources. Real change takes time. We stay engaged with your team to ensure skills become habits and workplace harmony becomes the norm.

Specialisaties

What We Specialize In

Harmonie Mediation B.V. has developed deep expertise across multiple conflict resolution and mediation areas.

Workplace Mediation

Neutral facilitation for interpersonal disputes. We help resolve tensions between colleagues, managers and team members, and departments while preserving working relationships.

Team Conflict Resolution

Group dynamics are complex. We facilitate team meetings focused on understanding different perspectives, identifying shared goals, and rebuilding trust after conflict.

Mediation Skills Training

Comprehensive programs teaching professionals how to recognize conflicts early, intervene effectively, and guide others toward resolution. Practical, immediately applicable techniques.

Communication Workshops

Enhanced communication prevents many conflicts. We run interactive workshops on assertive communication, difficult conversations, and cross-cultural understanding in Dutch workplaces.

Leadership & Conflict

Managers and leaders need specialized skills. We train how to address conflicts early, create psychologically safe teams, and model constructive approaches to disagreement.

Organizational Harmony

Systemic approach to workplace culture. We help organizations build processes, policies, and practices that promote harmony, reduce unnecessary conflicts, and strengthen collaboration.

Resultaten

Real Impact in Real Organizations

We’re proud of what our clients achieve. Here’s what professionals and organizations have shared about working with Harmonie Mediation B.V.

“Our management team was fractured before the mediation program. There was underlying tension that made decision-making painful. After working with Harmonie, we don’t just function better—we actually enjoy collaborating. It wasn’t magic, just practical skills and honest facilitation.”
— Regional Director, Insurance Sector

Organizations we’ve worked with report measurable improvements. Employee engagement increases. Voluntary turnover decreases—people aren’t leaving because of unresolved conflicts. Productivity improves when teams aren’t spending energy on hidden tensions.

Professionals tell us they feel more equipped. They’re not avoiding difficult conversations anymore. They’ve learned that disagreement doesn’t have to mean disrespect. Conflict resolution becomes a skill like any other—something you can develop and improve.

What we’re most proud of: the organizations that contact us years later to say their cultures have shifted permanently. Conflict is handled constructively. People speak up earlier. Mediation skills became part of how the organization operates.

Team viert succesvolle samenwerking na mediatie training

Important Information

The information provided on this website is for educational and informational purposes regarding conflict resolution and mediation skills. While we’ve developed our approaches through extensive experience working with Dutch organizations, individual workplace situations are unique and complex. Results depend on many factors including organizational commitment, participant engagement, existing culture, and implementation. We don’t guarantee specific outcomes or claim that any single program will resolve all workplace conflicts. Every organization’s journey is different. We recommend consulting with qualified professionals for specific guidance related to your unique circumstances. Our role is to provide training, facilitation, and support—not to provide legal, HR, or therapeutic advice.